A La Carte Weddings: Service Agreement
A La Carte Wedding Services Policy & Agreement
Revisions & Updates: 11/22/24
By purchasing our services online, each party agrees to the following.
Provided Services
KAE is only responsible for providing the services that the Client/Purchaser has purchased online via our website www.kaedesignco.com. If additional services are needed, these may be purchased separately and will be added to our client database for your wedding.
Proof of Purchase
Client/Purchaser will receive an email confirmation of their order once a purchase has been completed online via our website at www.kaedesignco.com. This is considered proof of purchase.
Day of Coordination
KAE is to be the exclusive on-site coordinator for the wedding and will arrive at the agreed upon scheduled time to perform all required duties. Should the event require additional time, the Client/Purchaser will be invoiced for the extra hours at the rate of $500 per person, per hour- a minimum of 7 days prior to the event start. Requests for additional time after the 7-day mark will not be accommodated.
Property of KAE
Items including vases, candles, linens, flowers etc. are available for the Client/Purchaser to buy/ rent for the event. Any items that have been loaned, rented or custom sourced/secured by KAE for your event, are considered legal property of KAE and will be set up and removed by KAE staff at the beginning and close of each event.
Personal Items & Decor
KAE requires a complete setup list of all items the Client/Purchaser will be providing for the wedding (including decor, signage, etc.) a minimum of 30-Days prior to the event. KAE may require additional staff to assist with setup and teardown depending on the number of items the Client/Purchaser is providing. Any last-minute items not previously communicated by the 30-Day mark may result in an incomplete setup by KAE staff and will be the sole responsibility of the Client/Purchaser and their families to setup on time the day of the event. KAE will not be held responsible for any negligence's, failures, or dissatisfactions by the Client/Purchaser in this instance.
All personalized items that the Client/Purchaser has provided will be set aside for you to take home at the close of each event.
Order Cut-Off Times
All orders must be purchased and finalized a minimum of 15 Days before your Wedding or Event. Orders placed after the 15-Day window require authorization & approval from your Lead Wedding Overseer and must be confirmed in writing via email.
Day of Event Performance
KAE agrees to perform all purchased services made online via www.kaedesignco.com on time in connection with each Client/Purchasers order regarding each Wedding or Event. KAE maintains a zero-cancellation policy regarding KAE's ability to perform services for all orders and will strive to perform all services purchased to the furthest and most reasonable extent possible. Unless an unforeseen Force Majeure, Act of God, Catastrophic Circumstance, Extreme Weather, Global Pandemics or End of Life scenario occurs, we will be at your event to perform all services purchased.
Photo Release & Use
Client/Purchasers agree that KAE has the right to request, receive, and use any photos taken of the Wedding and its associated events for marketing and distribution purposes.
Client/Purchaser Responsibilities
The Client/Purchaser understand and agrees that KAE requires a measure of frequent communication with each Client/Purchaser regarding any orders placed. Failure to communicate with KAE regarding services or orders placed in a timely manner will result in an automatic non-refundable order cancellation after 30 Days' time.
Non-Liable Entity
KAE is never responsible for any other aspect of the Clients/Purchasers event other than what has been purchased through our website. Failure of the Event due to circumstances outside of our purchased services is the responsibility of the Client/Purchaser or other service providers. This includes but is not limited to: Safety of the Event, Practicality of the Event, Insufficient Planning on the Part of the Client/Purchaser, or other aspects of the event that may be the result of external circumstances and negatively impact the overall experience.
Changes in Pricing & Service/Agreement Updates
Occasionally new items are added to our website and services/agreements are revised. Clients/Purchasers receive the level of services/agreement and pricing that is listed at the time of purchase.
Legal Involvement
Clients/Purchasers agree to never pursue legal action against KAE regarding purchases or services made online via our website or as a result of services performed at the event. Clients/Purchasers understand that KAE does not enter into legal pursuits for any reason and that all legal fees associated with pursuing KAE are the financial responsibility of the Clients/Purchasers.
Limitation of Liability, Indemnification
Clients understand and agree that KAE shall not be held liable for any personal claims such as (but not limited to) emotional distress, mental anguish, consequential damages, punitive damages, lost profit, loss of enjoyment, lost revenues and/or replacement costs, whether or not foreseeable and/or arising from any negligent act or omission on the part of any person.
Clients understand and agree that KAE is not responsible for any product defects or imperfect resources, or supplies purchased at the request of the Clients that may negatively impact or affect the Event/s, and Clients waive any right to pursue any claim or cause of action against KAE for such.
Clients agree to indemnify, defend and hold harmless KAE and its employees, agents, independent contractors, officers, directors, members and/or managers for any injury, property damage, liability, claim or other cause of action arising out of or related to the acts or omissions of Clients and/or Clients’ Event guests, as well as any injury, property damage, liability, claim or other cause of action arising out of or related to the use of candles, open flame, water-filled containers, hanging décor and similar items.
KAE agrees to indemnify, defend and hold harmless Clients for any injury, property damage, liability claim, or other cause of action arising out of or related to the acts or omissions of KAE or its employees, agents, independent contractors, officers, directors, members and/or managers.
Clients acknowledge and agree that these requirements reflect a fair allocation of risk and that KAE would not enter into this Agreement without these limitations on its liability and indemnification requirements.
By purchasing services, you have automatically agreed to adhere to all aspects of this Agreement.
Cancellations & Refunds
We do not allow for refunds on any purchases made. All sales are final. If you need to cancel your event or our services, please notify your Lead Wedding Overseer at brianna@kaedesignco.com so that we can update our availability and staff.
End of Agreement