Flower Care & Refresh Policy

Here at KAE we take great pride in our work and in the quality of blooms that we source. 

Although your blooms are perishable by nature, they should last a minimum of 3-6 days. Some varieties can last up to two weeks! 

To get the most out of your blooms, we recommend the following:

  • Give each stem a fresh, diagonal cut every other day
  • Use lukewarm water in your clean vase
  • Replenish the water every other day 
  • Keep out of direct sunlight
  • Keep away from drafts
  • Keep away from pets!

Some plant varieties are toxic to animals, especially cats. Please be mindful of this when ordering. See Article: Which Flowers are Poisonous to Cats?

If you have any blooms that droop or go south within 3 days of your delivery, please bring them into our shop or give us a call. We offer a complimentary refresh if notified within 3 days.